Wiggles Music Downloads
If you are having problems with your music downloads, the following questions and answers
maybe be able to fix the problem.
RINGTONES
Q. Why can't I listen to the ringtones on the website?
A. Your PC must have a sound card and a midi player. If you are using Windows 95, 98 or NT upgrade to the latest version of Windows Media Player. If you are using an Apple Mac, upgrade to the latest version of Apple QuickTime.
WAP
Q. My WAP connection is not working.
A. Perhaps your mobile service provider connection is not valid. For further details please contact your mobile service provider.
Q. When connecting to the WAP browser, I get an error message.
A. Please check with your mobile service provider that the WAP & GPRS connection has been configured correctly in your phone and that the connection is active on their network. This error may also occur when you're attempting to download an item which is not compatible to your phone or if you're out of your mobile service carrier network coverage.
Q. When downloading the file, I get an error message.
A. Make sure that your phone is compatible with the item you are attempting to download as some phones support a limited selection of formats. The error message may also be a result of a disruption to the WAP service - as a result of not being within your mobile service provider network coverage.
GENERAL
Q. I have downloaded my item, now how do I activate it?
A. When you've received your downloaded item you can instantly apply it when your phone prompts you to save now. If you wish to apply downloaded files at a later time, check your mobile phone's manual to see where they have been stored.